I'm facing some problems with my video scribe. When I add an image the picture minimizes and it turns blue in the timeline and it disappears on the whiteboard
Previously saved projects, some of the pictures minimize and turn blue. I close it and start again then all is well. But it happens again and again. It is almost the regular problem now. The image quality 1000px. Can you help?
We have discovered an issue with the recent 3.1.0-4
release version on Windows (Mac users are unaffected) and we have
replaced it with a fixed update. The released version had a capped
memory limit of 2GB and can cause issues such as failing on rendering,
crashing and freezing, sluggish performance and any other issues related
to high memory usage.
The fixed version (3.1.0-5) can be downloaded from here: https://my.sparkol.com/versions/download/310005/Windows
All Windows users of version 3.1.0 should make sure they have installed the 3.1.0-5 update.
See this blog post for more information about this issue."
-Mike (videoscribe user)