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Not publishing correcting

  • D
    Donna Southall
    On Fri, 17 Aug, 2018 at 4:53 PM

    Hi, I have created a videoscribe file and I am publishing as a MOV file.


    When it has finished, I review it and it has only done about 2/3 of the scribe.

    I've tried changing quality and frame rate but it stops at exactly the same place each time.


    Any tips?  This is my first scribe.

  • Matthew Cook
    On Tue, 21 Aug, 2018 at 1:50 PM

    Hi Donna,


    I have responded to your support ticket regarding this. Please check your email for further information.

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