white screen after log in pressing

  • when i am logging in the program the first time nothing happened the second time it gave me white screen and nothing else

    I saw someone who wrote that these problem can be solved if open App Data folder and then roaming folder after that video scribe Desktop folder and delete all 

    But i can't find video scribe desktop folder in Roaming it is not found

    What shall I do??

  • Hi Charlie,


    I have responded to your support ticket regarding this. Please check your email for further information.

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