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Can't log in trial period

  • S
    SHUVRANIL MISHRA
    On Fri, 22 Feb, 2019 at 5:01 PM
    It is saying that "login didn't work, try again" everytime i log in.
  • Matthew Cook
    On Mon, 25 Feb, 2019 at 12:32 PM

    Hi Shuvranil,


    Have you tried logging in again after resetting your password resetting your password?

  • S
    Steve Soskin
    On Sat, 9 Mar, 2019 at 12:13 AM

    I have the same problem - I've tried resetting the pw, uninstalling and reinstalling - videoscribe still won't accept my email and pw.

  • Y
    Yosheff Antono
    On Sun, 10 Mar, 2019 at 9:46 AM
    I have not
  • Matthew Cook
    On Mon, 11 Mar, 2019 at 2:22 PM

    If you have a problem resetting your password, please raise a support ticket and we can look into the situation for you.