my account is empty

  • Hi! I just created my account today, but when i logged in, there is nothing, I can not even see my canvas. please help.

    thanks!

  • Have you downloaded and installed the software? VideoScribe is a locally installed application, it does not run from a web browser.

  • Yes, i did download and installed the software. is it because I signed up for free trial?

    thanks!

  • No, you just need to open the software on your computer. You cannot use VideoScribe in a web browser, it's a locally installed application

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