I wanna ask you something about refund.

  • First, I'm sorry about what I didn't know the subscribe system.

    I just used videoscribe a few times for a month.

    But, I got payment for the subscribe today, then I'm noticed I had to cancel my subscribe before it is payed.

    I don't have had any plans to use videoscribe again from about 2 weeks ago.

    So can I get a refund today's payment?

    Please... help me... 

    I'm sorry for being not noticed about subscribe system in advance again...

  • Here is a link to open a support ticket to contact customer support about your billing question.

    -Mike (videoscribe user)

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