money drawn after cancelling

  • I paid for a monthly plan on last 13th of March and then cancelled it and discoverd that you kept drawing money from my account twice and you didn't cancel the plan!!!! What should i do to get my money back and stop you from drawing money from my account !!!
  • I'll turn this forum into a support ticket so we can discuss the account in detail.

  • I have the same situation, the past 15th of May you drawn another payment from my account, after I think I have cancelled the subscription. Could you help me please?
  • We can't handle specifics of payments and accounts on the public forums - please raise a private support ticket and we can go into detail about your account there.