Video is unable to save

  • Hello, I am trying to save my video but its saving halfway and then it says that the software is not responding. I then decided to google where i came across a post saying to remove the soundtrack and save it and then try to resave the video which i tried but it still has not worked out. I am so frustrated because I need the video for my assignment which is due Friday. Can anyone help me please? Another note, i dont have any voice over attached.

  • If you can save your project but cannot render a video, then save your project online and raise a support ticket.  Or save it as a .scribe file and attach it here and raise a support ticket.

    Refer to the pinned troubleshooting thread for information about identifying and fixing problems yourself.

    -Mike (videoscribe user)

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