Hello, I am trying to save my video but its saving halfway and then it says that the software is not responding. I then decided to google where i came across a post saying to remove the soundtrack and save it and then try to resave the video which i tried but it still has not worked out. I am so frustrated because I need the video for my assignment which is due Friday. Can anyone help me please? Another note, i dont have any voice over attached.
M
Mike Metcalf
On
Wed, 26 Jun, 2019 at 6:36 PM
If you can save your project but cannot render a video, then save your project online and raise a support ticket. Or save it as a .scribe file and attach it here and raise a support ticket.
Hello, I am trying to save my video but its saving halfway and then it says that the software is not responding. I then decided to google where i came across a post saying to remove the soundtrack and save it and then try to resave the video which i tried but it still has not worked out. I am so frustrated because I need the video for my assignment which is due Friday. Can anyone help me please? Another note, i dont have any voice over attached.
If you can save your project but cannot render a video, then save your project online and raise a support ticket. Or save it as a .scribe file and attach it here and raise a support ticket.
Refer to the pinned troubleshooting thread for information about identifying and fixing problems yourself.
-Mike (videoscribe user)