Loading Image Library

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    Hello, I have the following problem:
    
    No matter what I do, I can't add new images because the Image Library doesn't load! See the screenshot.
    
    I've already tried everything:
    1. I have deleted the folder "Library" and "Caches" -> then the error message 3.5.2-18 appears
    2. I have deleted the "Favourites"-folder and then the loading of images also doesnt work. See the screenshot again.

    I also tried older versions of Videoscribe, there is the same problem.


    2 people have this question
  • Please raise a ticket with the support team for further assistance 

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