I made a video on my free account now it doesn't upload to the youtube

  • I spend around 5 hours to create video and finally i made it but right now i need to upload it to the youtube it doesn't goes through . it process up to the window of my youtube and than there is a window to allow video scribe to access my youtube but the button doesn't go blue to continue. please kindly let me know how to do. i  spent 5 hours and now it stock. also i tried to download too the app took my one hour but finally didn't download. 

    waiting to hear from 


  •  Someone posted the same problem in another thread.

     Customer support is not available on the weekend. I recommend that you save your project as a .scribe file and also publish it as a powerpoint file, while you wait for customer support to reply Monday.

    Also, it may be a good idea to raise a support ticket.

  • See the support article- Can't Publish to YouTube.

    Render the project locally and then manually upload. 

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