Yesterday I uploaded the project to sho, but so far, I have not successfully uploaded it
Save the project online and raise a ticket if you want customer support to check it for problems.
Try to publish it locally as an MOV if you think the problem is with sho.co instead of your file.
Export it as a .scribe file and attach it here if you want help from other users.
Refer to a troubleshooting thread if you want to fix it yourself:https://help.videoscribe.co/support/discussions/topics/1000065281
Yesterday I re-uploaded and waited for more than 10 hours, still unable to successfully upload to sho, I uploaded the scribe to the attachment
We have just released v3.6.6 of VideoScribe and a rendering issue has been fixed in this update.
Please upgrade to the latest version of VideoScribe and you will be able to publish the projects you were previously having problems with.
And the latest version login does not work
@Liu Can you please raise a ticket with the support team here, then they can further assist
Include in your ticket the version of your Windows/ Mac OS you're running