You can save your project to the cloud folder and raise a ticket to get help from customer support. You can export it as a .scribe file and attach it here if you want help from other users.
Mike(videoscribe user)
Hayley Young
On
Fri, 24 Jul, 2020 at 9:10 AM
Admin
There is a new release of version 3.6.6 of VideoScribe and a rendering issue has been fixed in this update.
OS : macOS Catalina Version 10.15.5
Version : Version 3.6.2 (3.6.2)
The video is 11~12 mins.
The video will automatically stop during rendering.
You can save your project to the cloud folder and raise a ticket to get help from customer support. You can export it as a .scribe file and attach it here if you want help from other users.
Mike(videoscribe user)
There is a new release of version 3.6.6 of VideoScribe and a rendering issue has been fixed in this update.
upgrade to the latest version of VideoScribe and you will be able to publish the projects you were previously having problems with