We added some new images late last week so it's just downloading them. Should only take a few moments but if you do get stuck then please restart the software and start again. Make sure you have a strong and stable connection to the internet as well so the download is not interrupted
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liang shuang
On
Mon, 28 Sep, 2020 at 1:04 PM
I'm sure my network connection is good, but it's stopped on this page for a long time, no response, sad
Barry Radford
On
Tue, 29 Sep, 2020 at 1:41 PM
If you need support on a specific issue on your machine you can raise a support ticket and we'll be able to give you more detailed advice there. The community forum is for more general questions.
We added some new images late last week so it's just downloading them. Should only take a few moments but if you do get stuck then please restart the software and start again. Make sure you have a strong and stable connection to the internet as well so the download is not interrupted
I'm sure my network connection is good, but it's stopped on this page for a long time, no response, sad
If you need support on a specific issue on your machine you can raise a support ticket and we'll be able to give you more detailed advice there. The community forum is for more general questions.