We added some new images late last week so it's just downloading them. Should only take a few moments but if you do get stuck then please restart the software and start again. Make sure you have a strong and stable connection to the internet as well so the download is not interrupted
I'm sure my network connection is good, but it's stopped on this page for a long time, no response, sad
If you need support on a specific issue on your machine you can raise a support ticket and we'll be able to give you more detailed advice there. The community forum is for more general questions.