Although the username and password are correct, I cannot log in through the program, while I can log on to the web page
1 person has this question
Hayley Young
On
Mon, 2 Nov, 2020 at 9:16 AM
Admin
If you're having issues logging into VideoScribe, pleasevisit this folder of help articleswhich explain the most common installation and login errors and how to fix them.
Although the username and password are correct, I cannot log in through the program, while I can log on to the web page
1 person has this question
If you're having issues logging into VideoScribe, please visit this folder of help articles which explain the most common installation and login errors and how to fix them.
If you have any further questions, please raise a ticket with the support team and attach a screenshot of the error