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UNDO is required - how to install bug fixes?

Hi


I have written a list of things I would like to see in the next version and the product has an GUI.


Please could you provide an "undo" feature.


Please could you make use of double click, left clicking etc..


FINALLY I have encountered bugs and I have no idea if there is a new version, what version I have and how to install a bug fix version,


Cheers

Jon

Hi Jon,

You are probably using version 2.0. The program shortcut icon for version 2.0 looks like this:

the older versions have an icon with a hand holding a marker I think.


CTRL+z gives you multiple undos (possibly command+z on Mac)


There are no bug fixes for 2.0 yet, but there are some official "Instant Answers" troubleshooting posts in the troubleshooting section on this page: http://help.videoscribe.co/support/solutions


and if you search these help threads (here in the community section) you will probably find more information.


You can uninstall version 2.0 and install version 1.3.26, but be aware that any scribes you made in version 2.0 will not open in 1.3.26.

official support post about uninstall and reinstall: http://help.videoscribe.co/support/solutions/articles/1000033641-uninstall-and-reinstall

download either version here: https://my.sparkol.com/versions

(normal uninstalls should not affect your saved scribes, but if you use third-party hard drive cleanup programs, they may erase your local scribes. Save a copy of your scribes online for extra safety.)




-Mike (videoscribe user)



 

Thanks for the positive reply.


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