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Text icon on ipad not working

  • A
    Annette Louwen
    On Sun, 20 Jul, 2014 at 4:08 PM
    When selecting the T for text it highlights but does not bring up a place to write the text. The other icons work but not the T for text.
    1 person has this question
  • Ian Howlett
    On Mon, 21 Jul, 2014 at 10:36 AM

    Are you on an iPad?


    If so, this is a known issue being fixed very soon.  If not, can you provide some more information on how you got to this point?

  • A
    Annette Louwen
    On Mon, 21 Jul, 2014 at 1:02 PM
    Yes. I paid for the ipad app and am also trialling the Mac version. So I just await for an update to the app for this bug to be fixed? Thanks
  • Matthew Cook
    On Mon, 21 Jul, 2014 at 3:00 PM

    Unfortunately, yes. Have you tried using the workaround as Ian suggested above?  


    You will just need to make sure you save all your scribes to your online directory before doing this.


    Learn how to save scribes online.

  • B
    Bishop James Brown
    On Sat, 4 Apr, 2015 at 4:31 PM
    Ian and Matthew, I cant find the workaround. I have the ipad app but i cant find a update in the app store and I cant update or add any text to a scribe? Did you give up on the ipad? Help! JMb
  • M
    Mike Metcalf
    On Sun, 5 Apr, 2015 at 4:14 AM
    Something in the following threads might help:

    http://help.videoscribe.co/support/discussions/topics/1000034193
    crashing-and-freezing-videoscribe-ipad-app

    -Mike (videoscribe user)

     

  • Matthew Cook
    On Tue, 7 Apr, 2015 at 10:03 AM

    The iPad app is unavailable at the moment while we work on a new version which will be released very soon.


    The awesome future of VideoScribe mobile

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