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MP3 will not play

Hi guys my mp3 loads but won't play  - I'm using a mac and the mp3 plays ok on it?

Hi Barry,


please could you remove your voiceover/soundtrack (whichever you have imported your MP3 as), save your scribe and close VideoScribe.


Then open up the software VideoScribe and import the voiceover/sountrack again.


Does the voiceover/soundtrack play now?


You could try adding as a soundtrack if you have previously added as a voiceover and vice versa.


If you create a new scribe and add a few images then import your voiceover/soundtrack does the sound work then?


Regards,
matthew




Hi Barry, if you continue to have problems:


1) If the audio plays in the preview mode but not in the rendered video, often if you save a copy of the scribe with a new name and then render it, miscellaneous problems are resolved.

2) if your audio is saved at a low bitrate, try re-saving it at 256 or 320 kbps and then re-import it.

other audio problems and solutions: http://help.videoscribe.co/support/discussions/topics/1000023756

-Mike (videoscribe user)


 


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