Sparkol support ticket is declines my refund , my payment falls below 14 days
Started a topic Thu, 15 Jun, 2017 at 8:02 PM
Hi, I started yearly sparkol subscription almost 1 year ago. Today I found that it is extended without any notice if I don't cancel it. I came to know when my cc got charged and I received. A message As bellow USD 49 was spent on your Credit Card XX8850 on 14-Jun-17 at SPARKOL. Track spends with Axis Mobile: m.axisbank.com/ccdl Kindly make a refund for the same as I don't want to continue for it as the client work is over and if I need in future I will surely come to you but at this time I don't want to continue and , I want to get a refund. Because I haven't received (even logged in) nothing during almost 11 months Awaiting for your timely support and prompt action against unwanted cc charge I.e 49 usd Thank you for support ! Have a nice day.
Other money got refunded orlse it's got parted into months and sparkol kept a month fee and refunded , but in my case I m not getting refunded its really kind of inconvience with loyal customer
Please provide solution
On Fri, 16 Jun, 2017 at 1:31 PM
I've created another support ticket for you so we can discuss this further.