"Cannot login: An unknown error occurred" - No access to VS or online Account

  •  "Cannot login: An unknown error occurred" message.

     Is this an issue on VideoScribe's end? 

    I have an urgent project that I am working on and need access ASAP.

  • Hello, we had an outage in the early hours of Tuesday, this was fixed by 7am (UK Time) and services have returned to normal

  • This software is sucks, alwasys not responding in my PC.

  • Please raise a ticket with our support team if you're having issues with VideoScribe & they'd be happy to help.