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Making SVG Images Draw Well (2017 update)

QUESTION: What is the best way to make SVG images that draw properly in VideoScribe? ANSWER: I believe the tips below will help you get the best results with the fewest problems (such as improperly drawn images, visual glitches, interface and timeline problems, slow downs, freezing, crashing or failure to save, load, or render). Some terms or phrasing used in this thread may be slightly different among various versions of inkscape or illustrator. TIP 0) If you want the simplest method for making SVG images for VideoScribe, here it is: - Use inkscape or Illustrator. If you use other programs you will probably have unexpected results. - Use the pen tool or the pencil tool to create BASIC stroked paths with no styles, no masks, no paintbrush tool, no calligraphy pen, no effects of any kind. - If you use the pen tool, please click&drag when you create each point (instead of just clicking) so that the control handles for each point will be extended and the paths will draw more smoothly. - Delete any extra layers or other parts that will not be drawn (instead of just hiding them) before you save your SVG for videoscribe. - If you use a version of inkscape or Illustrator created after 2012, see TIP 7 later in this thread for information about the best save settings to prevent glitches. - Use "SAVE AS... SVG". Don't "Export for web". That's all you really need to know if you want to keep it simple! (Continue reading for more complex techniques) -Mike (videoscribe user)

What languages and fonts would you like to see?

With the arrival of v3.6 of VideoScribe, we have a whole new text and font system with more supported languages than ever before and inbuilt Google fonts... Find out more about this here. This is just the start and we are keen to add to the range of fonts and languages available. We would love input on this from Scribers all over the world so please comment below with your suggestions and the more detail you can provide on why the font or language you need would be useful, the better! Over to you... Edit 21/10/2020... There have been a few common questions on this post so I thought I would add some FAQs to the initial post for all to see. Why can't you add your own fonts anymore? There were a number of issues with fonts in v2-v3.5 which customers had been wanting to see improvements too for quite a while. The main ones were: • Support More languages (we've added Arabic, Chinese Simplified, Japanese & Korean so far) • Quality of the text (imported fonts were not HD and could be very fuzzy when zoomed in) • Kerning issues • Some fonts with longer tails on y's and j's would get cut off and look poor To fix all these issues we had to add some boundaries to the fonts we were going to deal with in order to be able truly test each font and know that what you see is what you get when it comes to all those factors. This why we switched to GoogleFonts and why the initial deployment had 60 of their fonts available, there are plans to add more Google fonts and more languages over time. I understand some customers will not like this change but this is very much about providing a top quality finished video and a huge step forward in that regard. What fonts support my language? We have a handy help page which shows all the fonts and which languages - Supported languages and fonts and this will be updated as and when new fonts/languages are added. We also have a blog post on the inital 60 fonts that shows examples of the options for the new languages - Choosing the best fonts for our supported languages If a new language or font is requested, how long does it take to get it? The purpose of this forum is to help us gauge which languages and fonts will be popular. We have our own data on this such as where our customers are from or looking through the Google options to see styles that are not represented well in the original 60. So requesting a font or language here does not mean it will be in VideoScribe, it just means we will consider it when we are deciding what to add next. As the answer to the first FAQ here shows adding a new font, and especially a new language take a fair bit of time, effort and testing so you are not going to see these turned around quickly. We will be looking to add more and more over time but these are likely to be in small batches periodically instead of a regular steady stream. How can I increase the chances of my request being chosen? Details! If you just provide a font name we'll still consider it but understanding why you would like it will allow us to see the request through your eyes a lot more and fully understand your need and if it can apply to other people too.

What templates would you like to see?

Hello VideoScribers! A little reveal about a new feature dropping soon in v3.4 of VideoScribe. We are making templates of various styles, designs and on a range of subjects. They will be aimed at different levels of VideoScribe technical ability and showcase a whole host of techniques to make a great video. So it doesn't matter if you are a beginner or a seasoned pro there will be something that will interest you. We will be building on the initial template set and, as always, we value your input. Please let us know what templates would be useful to you and we'll see what our creative team can do. We look forward to hearing from you. Barry Support Manager @ Sparkol

VideoScribe on macOS 11 BigSur

We do not recommend upgrading to macOS 11 Big Sur. If you have already upgraded we are aware of a small number of bugs and we are working on these. If you do encounter any issues please let us know, our support team will do their best to help you work around them in the meantime. Please hold tight on becoming an early adopter of Apple’s OS beta release. We don’t support beta OS versions and you can find out more here: system requirements for VideoScribe. Our product team is working hard to make sure VideoScribe is compatible for Big Sur, but until then, VideoScribe won’t run on macOS 11. We’ll keep this forum updated with our progress and updates. As soon as our fully tested and optimized version of VideoScribe for macOS 11 is available, we’ll let you know. If you have any questions about this please raise a ticket with our friendly support team.