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Accounts & Billing

Accounts & Billing

Help to manage your account & upgrading, downgrading or cancelling your subscription

Managing your account

Creating a free VideoScribe account

Password requirements

Email verification

Reseting your password

Changing your email address

Changing the name on your account

Changing your billing address or payment details

Changing your mailing preferences

reCAPTCHA error on the VideoScribe site

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Subscriptions and payments

VideoScribe 7-day free trial

VideoScribe subscriptions

Charging for the use of your videos

Applying a voucher code to your order

Adding your tax ID to an order

Cancelling your VideoScribe subscription

Un-cancelling your subscription

Refund of VideoScribe subscription payments

Accessing your invoices

Payment error message at checkout

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Business subscriptions

Managing your team subscriptions

What are VideoScribe Training Bundles?

How much workshop time is included in my Training Bundle?

What are customized templates?

Partnering with Sparkol

Affiliate programme