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VideoScribe for your browser
How to access VideoScribe
Start a new project
Images, text and fonts
Animations and transitions
Audio
Publishing
Fix a problem
VideoScribe for your desktop
Tutorials
Installation and login
Start a new project
Images, text and fonts
Animations and transitions
Audio
Saving your scribe
Publishing
Tips and techniques
Fix a problem
Desktop versions and release notes
Accounts & Billing
Managing your account
Subscriptions and payments
Business subscriptions
Partnering with Sparkol
Back to home
Help home
Accounts & Billing
VideoScribe for your browser
How to access VideoScribe
Start a new project
Images, text and fonts
Animations and transitions
Audio
Publishing
Fix a problem
VideoScribe for your desktop
Tutorials
Installation and login
Start a new project
Images, text and fonts
Animations and transitions
Audio
Saving your scribe
Publishing
Tips and techniques
Fix a problem
Desktop versions and release notes
Accounts & Billing
Managing your account
Subscriptions and payments
Business subscriptions
Partnering with Sparkol
Accounts & Billing
Help to manage your account & upgrading, downgrading or cancelling your subscription
Managing your account
How to create a VideoScribe account
Password requirements
Email verification
Reset your password
Change your email address
Change the name on your account
Change your billing address or payment details
Change your mailing preferences
reCAPTCHA error on the VideoScribe site
See more
Subscriptions and payments
VideoScribe 7-day free trial
VideoScribe subscriptions
Charging for the use of your videos
How to use a VideoScribe voucher code
Update or add a VAT number
Cancel your VideoScribe subscription
Resume a cancelled subscription
Refund of VideoScribe subscription payments
Access your invoices
Payment error message at checkout
See more
Business subscriptions
Manage your team subscriptions
What are VideoScribe Training Bundles?
How much workshop time is included in my Training Bundle?
What are customized templates?
Partnering with Sparkol
Affiliate programme