If you are publishing your videos directly to YouTube and experience a problem the options below will help you resolve the issue.
There were some key changes to the publishing options in v3.6 of VideoScribe. Publishing directly to YouTube is no longer available. Some changes have been made to the way you 'Allow' permissions to publish to your YouTube channel and we have had to remove this feature from the publishing options.
But don’t worry, you can still publish your videos locally and then manually upload them to YouTube.
If you do not know how to publish a local file please see Option 1 on the Publish and share scribes help page.
If you are using an earlier version of the software the YouTube option will still appear, though, you will not be able to click on any of the buttons or links displayed on the screen after selecting the YouTube button.
If you need any assistance with any of the above or have further questions please raise a support ticket. If you’re not currently using v3.6 of VideoScribe, you can upgrade to the latest version here.