If you can't locate your VideoScribe Legacy projects, here are a few quick checks you can try
Please note: VideoScribe Legacy is the older version of our software. We continue to support it, but we recommend switching to the latest version to enjoy the best features and performance.
If you are using the latest version of VideoScribe click here to read the article on My projects are missing (latest version).
1. Check which version of VideoScribe you are using
- VideoScribe (formally VideoScribe Browser)
- VideoScribe Legacy (formally VideoScribe Desktop)
The projects you create are unique to each version. This means that when you create a project in one version, it will not be compatible with the other.
2. VideoScribe Legacy scribes can be saved locally or online
Check for your scribes on both these locations:
- Local scribes
By default, projects are saved locally. Follow the steps in the article Access projects saved to your computer (VideoScribe Legacy). You’ll need to be using the same computer the projects were originally created on. - Online scribes
Follow the steps in the article Access projects saved online (VideoScribe Legacy) to open projects saved online to the cloud.
3. Manually search for project files on your computer
- You can use Windows File Explorer or Mac OS Finder to search for your projects using the file extension '.scribe' to try and locate them on your computer.
- Then follow the steps to manually open them in VideoScribe Legacy. Please note that you cannot open .scribe files from outside of the program.
If you are still having difficulty finding your projects, please contact our Customer Success team directly.