Hola, he realizado: Usted está comprando una suscripción a Sparkol
en un plan de pago mensual
Hoy se le cobrará:
€ 24.20 (€ 20.00 + € 4.20 IVA)
La página web, se quedó colgada y no he recibido nada a mi correo.
Por favor pueden ayudarme, quiero activarlo hoy.
Gracias
Matthew Cook
On
Fri, 1 Dec, 2017 at 2:27 PM
Hi Annais
Sorry for the delay.
I see that you have purchased the subscription and logged into the software since posting this. If you need any further support, let us know.
L
Liliana Brennan Estética
On
Tue, 9 Jan, 2018 at 9:18 PM
Hi, I have a question, I made the annual payment on 06/22/2017, but it appears as if I did not have a payment for the year, and I want to know why, even when I download it, I see the watermark in the presentations I make.
Matthew Cook
On
Wed, 10 Jan, 2018 at 2:00 PM
Hi Liliana,
I've opened a support ticket for you regarding this and sent a reply. Please check your email for further information.
M
Manuel Granero
On
Wed, 5 Sep, 2018 at 11:46 AM
Buenos días,
Cada mes nos cobran 24,20 €. Pero no tenemos activada las suscripción. Nos gustaría cancelarla y no nos aparece el link para hacerlo.
Matthew Cook
On
Thu, 6 Sep, 2018 at 10:06 AM
Hi Manuel,
I have responded to your support ticket regarding this. please check you email for further information.
R
Ruven canton
On
Sun, 18 Nov, 2018 at 11:36 AM
No tengo suscripciones activas y recibo un cargo cada poco sin que yo haya comprado nada. Quiero desactivar esos pagos automáticos y que dejen de estafarme.
R
Ruven canton
On
Sun, 18 Nov, 2018 at 11:38 AM
Me cobran sin utilizar la aplicación y no tengo ninguna suscripción activa. Quiero eliminar cualquier relación con esta aplicación
I
Instituto de Evaluacion Tecnologica en Salud
On
Wed, 28 Aug, 2019 at 10:38 PM
Hi,
I purchased the annual plan, but still can't download a video without the videoscribe mark in background. I want to know when the subscription begins.
Hola, he realizado: Usted está comprando una suscripción a Sparkol
en un plan de pago mensualHoy se le cobrará:
€ 24.20 (€ 20.00 + € 4.20 IVA)
La página web, se quedó colgada y no he recibido nada a mi correo.
Por favor pueden ayudarme, quiero activarlo hoy.
Gracias
Hi Annais
Sorry for the delay.
I see that you have purchased the subscription and logged into the software since posting this. If you need any further support, let us know.
Hi, I have a question, I made the annual payment on 06/22/2017, but it appears as if I did not have a payment for the year, and I want to know why, even when I download it, I see the watermark in the presentations I make.
Hi Liliana,
I've opened a support ticket for you regarding this and sent a reply. Please check your email for further information.
Buenos días,
Cada mes nos cobran 24,20 €. Pero no tenemos activada las suscripción. Nos gustaría cancelarla y no nos aparece el link para hacerlo.
Hi Manuel,
I have responded to your support ticket regarding this. please check you email for further information.
Hi,
I purchased the annual plan, but still can't download a video without the videoscribe mark in background. I want to know when the subscription begins.
Close VideoScribe and sign back in with your Pro account so it registers that you've upgraded. Then render your scribe.
Hi,
I did what tou tell me but nothing change.
i have reinstalled the software and still appear the same when submit with my pro account.
Help me pleaseHave you signed in passed this point? When you are on the software, does it allow you to publish to sho.co? If so, you're on the Pro version.
If you cannot, Please raise a support ticket.