Cant start trial

  • Hi,

    Have just started the trial period, downloaded and installed software correctly but when I log into desktop software it states:

    #1: You need a Sparkol PRO account to use Sparkol desktop. You can only take advantage of this trial once.

    What do I do here?



    1 person has this question
  • Hi Peter,

    The computer that you are using has been used for another VideoScribe account and you cannot use the same computer for 2 free trials.

    If you want to use the free trial you will need to install it on another computer.


  • How do I make my first video?

    I have installed everything but where do i go to start making a video??

    Kind Regards,



  • 1) Run the program that you installed.
    2) Log in.
    3) getting-started-with-videoscribe

    you may also want to browse the INSTANT ANSWERS page

    -Mike (videoscribe user)
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