Version 2 morphed images do not clear

  • I morphed am image and the previous image will not clear even though the clear box is checked.

  • Hi John, sorry you have this issue.
    My initial suggestion would be to delete and add the images again, then retry to see if this works.
    Also be advised that if it disappear and comes back after you finished previewing a scribe, this is normal behaviour to allow you to make edits again.


    It is not a problem we have had reported in version 2.0 before so we will probably need to investigate this if the above advice does not resolve.

    If you can save a copy of the Scribe to the online directory and raise a support ticket using this link - http://help.videoscribe.co/support/tickets/new


    Thanks, Joe

  • I downloaded this piece of software to test it in order to see if deserves to be bought.

    I have same issues as the user that signaled it in 2014.

    How can I pay for it if it still has this bug?

    I noticed some other bugs too...

    I actually had great hope seeing this app...

    But I am disappointed 

  • Hi,

    since only one person mentioned this problem in the last 5 years, and then did not post any follow up questions, it is likely that they figured out what they were doing wrong.


    You should probably attach a .scribe file if you want help diagnosing the problem. It is likely that you are doing something incorrectly.

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