VideoScribe Help

Topic not covered?

Start a new topic

Version 2 morphed images do not clear

I morphed am image and the previous image will not clear even though the clear box is checked.

Hi John, sorry you have this issue.
My initial suggestion would be to delete and add the images again, then retry to see if this works.
Also be advised that if it disappear and comes back after you finished previewing a scribe, this is normal behaviour to allow you to make edits again.

It is not a problem we have had reported in version 2.0 before so we will probably need to investigate this if the above advice does not resolve.

If you can save a copy of the Scribe to the online directory and raise a support ticket using this link -

Thanks, Joe

Login to post a comment