I am now using the just released version of Videoscribe and I am noticing a difference in the size of the hand I was using in the previous version.
See attachments: with the old hand you can see the bracelet, and the new hand is very big.
Is this due to the new version?
If so, can I go back to a previous version?
Same here ... all the hands have gotten much bigger. There needs to be a hand zoom control, so we can determine/decide how far away we want the person to be drawing. This is waaay to close ... what if we wanted it to look like they were drawing on a blackboard or large white board?
The hand will display differently in the latest version compared to version 1.
You can try to adjust the zoom of the image that the hand is drawing; set the camera to be further away.
You can go to the previous version but you will not be able to open any scribes created in version 2.
To go to the previous version:
Uninstalling then reinstalling VideoScribe is a way to sort out certain problems – but should be a last resort. Have you tried troubleshooting?
This process won't delete any locally saved scribes (scribes saved on your computer).
Uninstall/reinstall on a Mac
Drag VideoScribe from Applications to the trash
Use the Finder to search for videoscribe.dmg and drag any videoscribe.dmg files into the trash
Empty the trash
Restart your Mac
Download and install VideoScribe
Uninstall/reinstall on a PC
Using Control Panel, select the Sparkol VideoScribe application. You will be given the option to uninstall
Remove any VideoScribe shortcuts from your desktop
Restart your PC
I hope this helps.
We did change how the hands work from version 1.3 to version 2 which is what this post is referring to (reply was 11 ago).
Since then, there have been a number of changes to VideoScribe.
If you are having hand problems with the current version of VideoScribe, please can you raise a support ticket with the specific
detail of your issue (as I do not think your issue is a difference between version 1.3 and version 2), and I'm sure we can assist.