YouTube unable to convert video (Trial version)

  • After uploading my video, YouTube says that processing failed because it was "unable to convert video file". 


    Please advise what the issue might be here

  • Hi Ntobeko,


    I have converted your post into a support ticket.


    Please check your email for more information.


    We will be in touch shortly.

  • I have also experienced the same thing. I have wait for 6 hours to wait but at the end in couldn't convert. ;'( 

  • dayang nur hidayah abdul rahman

    I believe your trial has expired.

    If you're trying to render from a different Sparkol account, please

    Log into this one and raise a support ticket for further investigation.