After uploading my video, YouTube says that processing failed because it was "unable to convert video file".
Please advise what the issue might be here
I have converted your post into a support ticket.
Please check your email for more information.
We will be in touch shortly.
I have also experienced the same thing. I have wait for 6 hours to wait but at the end in couldn't convert. ;'(
dayang nur hidayah abdul rahman
I believe your trial has expired.
If you're trying to render from a different Sparkol account, please
Log into this one and raise a support ticket for further investigation.