Security alert

  • Hi


    I have a monthly account and when i try to log in my account i Have a security alert telling me that the information about my certificate ar not availlible on your site. Then he ask me if i want to continue. If i push three or for time then he gave me acces to Video Scribe.


    Is there a way to remove this error message ? 


    I am on PC


    Thanks !


    JFV

  • Hi Jean,

    Sounds like you may need to change your security alert options on your computer.

    Please see this link regarding changing your security alert settings

    on Microsoft's support page.


  • Dear Joe,


    The link you shared above takes me to a generic windows help page. Not sure which link within this page has the explanation for changing the security alert settings.


    Thanks,

    Indira

  • Microsoft's website has probably changed a lot since this thread was started in 2014. You could type your exact error message into the search bar on that microsoft page to find newer search results.

    -Mike (videoscribe user)

     

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