Free trial does not allow export

  • According to the Videoscribe you can  "Share to Facebook and YouTube" and "Share to PowerPoint"


    See: http://help.videoscribe.co/support/solutions/articles/1000033687-compare-videoscribe-licence


    However, whenever I try to export, it does not work. It simply has a blank screen and says "preparing video information", but never actually exports to facebook, youtube or powerpoint. 


    Any suggestions

  • That problem usually indicates a problem with your scribe.

    You could save your scribe with a new name, restart videoscribe and try again,


    or you could save your scribe online and tell support the name of it if you want them to have a look at it.


    -Mike (videoscribe user)

  • The website says "Make your own animation using our free, no obligation 7 day trial, plus keep all the videos you create!"


    Ok. So I downloaded the free trial software, made a simple video, and tried to export it to see what the finished product will be like. I then received a message saying "You cannot export to a file while in your trial".


    So, which is it?

  • Yes that seems confusing. Maybe they could add a link to a more specific list of features.

    Free trial users can only create videos on facebook, youtube and powerpoint, and they do get to keep all of the videos they create.

    But I think you need a subscription if you want to save video files directly to your hard drive.

    -Mike (videoscribe user)


  • You can keep the videos you create; they will either be on YouTube, Facebook or in a Powerpoint file.


    Download videos that you've uploaded - YouTube Help.


    Extract files or objects from a PowerPoint file - PowerPoint

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