Sorry you have this issue.
It should work for you so we may need you to try a few things.
If you’re on an earlier version please download the latest version of VideoScribe (2.0.3) and install it.
Once you have installed version 2.0.3, can you rename and save your scribe project, close and open VideoScribe again, open the project you renamed and try to publish it as a WMV file.
Can you confirm if you still get the same error?
I installed the latest version, and it works fine now. THanks.