Hi Support
I have downloaded the latest upgrade but cant install it as it is saying the Old version cant be deleted, as per attached screenshot
Cheers
Hi Support
I have downloaded the latest upgrade but cant install it as it is saying the Old version cant be deleted, as per attached screenshot
Cheers
Uninstall the old version before installing the new version. You can find instruction on the instant answers page: http://help.videoscribe.co/support/solutions
-Mike (videoscribe user)