Hi, I have to deliver my video scribe in few days to my boss, but it is so slow to work with the program... and I can not export the video. The bug is alway at one specific picture.
M
Mike Metcalf
On
Sun, 7 Dec, 2014 at 11:02 PM
Hi,
1) easiest thing to try: delete the image and add it back in. 2) next easiest thing to try: save a copy of the scribe with a new name, restart videoscribe and then render the new copy. 3) if any of your pictures are larger than about 1 MB then you are probably going to run into more trouble. 1-250 KB is usually a good range for your file sizes if your images are optimized pretty well. 4) if your magnification is over 1000% for any elements then you may want to dial it back.
Hi, I have to deliver my video scribe in few days to my boss, but it is so slow to work with the program... and I can not export the video. The bug is alway at one specific picture.
1) easiest thing to try: delete the image and add it back in.
2) next easiest thing to try: save a copy of the scribe with a new name, restart videoscribe and then render the new copy.
3) if any of your pictures are larger than about 1 MB then you are probably going to run into more trouble. 1-250 KB is usually a good range for your file sizes if your images are optimized pretty well.
4) if your magnification is over 1000% for any elements then you may want to dial it back.
5) TIPS to Fix Videoscribe freezes, crashes, slowdowns, failure to export, or erratic behaviours.
6) if you save it online and tell support the name, they might be able to take a look at it.
-Mike (videoscribe user)
Dear Mike,
thanks a lot! I will try it :)
Cheers, Karina