I can't move the pics on the canvas. I can resize them and rotate them, but cannot move them (I am using a Mac)
Any help greatly appreciated
Matthew Cook
On
Thu, 11 Dec, 2014 at 11:54 AM
Are you trying to move the elements on the canvas using the mouse?
If you have the element selected and try to move the element using the arrow keys on your keyboard does that work?
Does this problem persist if you restart VideoScribe?
The issue you are experiencing could be related to a bug that we are aware of:
Some Mac users have reported a loss of functionality after using the Ctrl+click command in VideoScribe. Unfortunately there is no workaround at present but we are working on a solution. In the meantime, please avoid using this command.
You can avoid having to use the ctrl button by setting up your Apple mouse to right-click (this is the same as ctrl+click in VideoScribe).
Hello
I can't move the pics on the canvas. I can resize them and rotate them, but cannot move them (I am using a Mac)
Any help greatly appreciated
Are you trying to move the elements on the canvas using the mouse?
If you have the element selected and try to move the element using the arrow keys on your keyboard does that work?
Does this problem persist if you restart VideoScribe?
The issue you are experiencing could be related to a bug that we are aware of:
Some Mac users have reported a loss of functionality after using the Ctrl+click command in VideoScribe. Unfortunately there is no workaround at present but we are working on a solution. In the meantime, please avoid using this command.
You can avoid having to use the ctrl button by setting up your Apple mouse to right-click (this is the same as ctrl+click in VideoScribe).