Having problems transfering to video

  • I cannot convert my work to video, tried so many times and it doesn't work after 40mins of waiting, and tried 5 times all day and I need to present 


  •  Hi,
    ((copied from the other thread:))


    3) tips to solve problems with your scribe freezing, not rendering, not saving etc:

    http://help.videoscribe.co/support/discussions/topics/1000023738


    4) you can save your work file online and tell support the name of it if you want them to take a look at it.


    5) Click the "RAISE A TICKET"  button at the top of the page if you want to contact support directly.


    -Mike (videoscribe user)
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