Sparkol Videoscribe is Always Crashing.

  • Hello! Whenever I put a text on my presentation or I want to save my work, Sparkol Videoscribe crashes. I took off all the images that might be affecting it; I also tried to minimize the size of the texts, but there is not result. How can I solve this problem? 


                   Valerie Argueta

  • suggestions:
    1) remove all imported fonts that you are not using
    2) optimize all of your images to less than 500KB
    3) make sure your import quality setting is about 600-1200
    4) upload your .scribe work file for specific feedback

     5) or save your scribe online and tell support the name of it.

    -Mike (videoscribe user)

  • Hello!

    I need help...

    Why I can't put image on my presentation?

  • That's definitely not enough information for anyone to identify your problem.

    Here are some suggestions:
    1) remove all imported fonts from videoscribe that you are not using.
    2) optimize all of your images to less than 500KB. (1kb-200kb is probably sufficient in many cases.)
    3) consider setting your default quality within the range of about 800-1200.
    4) save your work as a .scribe file and attach it here  for specific feedback.

    5) or save your project to the cloud folder and raise a ticket to ask customer support for help.

    6) The following thread covers a range of TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)

    -Mike (videoscribe user)


  • Veronica, worth checking you are following the right process as well. Here's how to Import images

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