I just downloaded videoscribe a month ago and thinking of upgrading it to pro but as i watch your tutorial i notice that the available hands in my videoscribe only shows four...why is that?? is the hands downloadable or there is just a problem on my software if so.pls help me fix this.. i will attach a picture of it asap.. pls help me. ;(
1 person has this question
Joe Clarke
On
Fri, 27 Feb, 2015 at 4:51 PM
Hi Lorenz
Looks like your 7 dayTrial has ended.
Please log into your pro account and try to access the hands.
If you have an issue with a Pro account, please update this post after logging into it.
K
Kim-Laura Wehrhoff
On
Thu, 15 Dec, 2016 at 8:55 AM
Hi Joe, we have the same Problem! I just downloaded videoscribe for yearly and now there are only four visible Hands and the other Icons arent loading. Why can't I choose the other Hands or pencils? The subscription is payed. What can we do? It's
urgent. Thank you!
Hi.
I just downloaded videoscribe a month ago and thinking of upgrading it to pro but as i watch your tutorial i notice that the available hands in my videoscribe only shows four...why is that?? is the hands downloadable or there is just a problem on my software if so.pls help me fix this.. i will attach a picture of it asap.. pls help me. ;(
1 person has this question
Hi Lorenz
Looks like your 7 dayTrial has ended.
Please log into your pro account and try to access the hands.
If you have an issue with a Pro account, please update this post after logging into it.
Hi Joe, we have the same Problem! I just downloaded videoscribe for yearly and now there are only four visible Hands and the other Icons arent loading. Why can't I choose the other Hands or pencils? The subscription is payed. What can we do? It's urgent. Thank you!
Are you on a computer?
(if you are on an ipad you don't get all the hands/features)
-Mike (videoscribe user)
No, I'm at my PC - Windows 10. There are any problems with it?
We can't load the music, too.
related links: Not enough hands to choose from?
Only four hand choices-where are the other hands?
-Mike (videoscribe user)