File will not export to .mov or the VS cloud

  • I am new to Video Scribe using Pro version on a Mac. I created a file and it would not export to a .mov. I read where if you had too many large files or too many camera shots the file would not render to a .mov, so I replaced many pictures with smaller files, and I removed many camera shots. The file would still not render. I then removed many frames using the "cut" feature. I removed frames in stages and tried to render the file after cutting it down severe times. I eventually cut it to one frame just to see what would happen, and it would not render even one frame. Also, I can't load this file to the cloud. Also, when I export the file to an external hard drive and try to open it using Video Scribe, I am taken to the page in VS where other files are listed and it will not open the file. Thanks for your help.  

  • If you exported a.scribe file, you could upload it here. Hopefully support or someone can look at it monday

    try saving a copy of the scribe with a new name, restarting videoscribe and then rendering the new one.

     "too many camera shots" isn't necessarily a problem, its more about excessive zoom settings like more than about 1000% or less than about 20% or spreading the elements too far apart (or  various other problems).

    -Mike (videoscribe user)


  • I was able to diagnose the problem. It was with the audio file. I took off the audio and solved the rendering problem. I am now experimenting with why the audio file is causing a problem. The audio file is 32 MB. I successfully rendered a scribe that had a 26MB file. Any ideas? 

  • I figured it out. The audio file was too large. I split the scribe and audio into two parts and it worked great. I will now attempt to join the two parts with iMovie. 

  • Hi Steve, 

    May I ask you how you split the scribe? Did you create two different ones or successfully found a way to split it. I don't want to lose the fluidity of the music and audio. 

    Many thanks!

  • Acabo de comprar la versión de VideoScribe de 29 dólares y no puedo exportar a MOV. Qué debo hacer?

  • Hola César,

    ¿Qué sucede cuando intenta exportar como MOV?

    ¿Ves mensajes de error?

    Puede guardar el escriba en su directorio en línea (icono de la nube) y háganos saber el nombre para que podamos echar un vistazo.

Login to post a comment