I've uploaded my file to the videoscribe cloud and it is titled "CSL Final". After reading help threads and optimizing images, camera angles, saving as new file, exporting and importing I've had no luck.
My export to video progress bar stays at 0% and doesn't move any further. Please advise.
Many Thanks,
Chris
Matthew Cook
On
Wed, 18 Mar, 2015 at 10:16 AM
Hi Chris, I have converted this into a support ticket. Please check your email for further instructions. If you have the same issue, please save the scribe you are having difficulty with to your online directory (cloud icon), open a support ticket and let us know the name of the scribe.
I've uploaded my file to the videoscribe cloud and it is titled "CSL Final". After reading help threads and optimizing images, camera angles, saving as new file, exporting and importing I've had no luck.
My export to video progress bar stays at 0% and doesn't move any further. Please advise.
Many Thanks,
Chris
Hi Chris, I have converted this into a support ticket. Please check your email for further instructions. If you have the same issue, please save the scribe you are having difficulty with to your online directory (cloud icon), open a support ticket and let us know the name of the scribe.