Difficulties using Ctrl+click in timeline

  • Hi

    I'm having difficulties in using CTRL + click in the timeline, if I want to select multiple thumbnails. Sometimes it works, but most of the time it don't. I'm using PC. VideoScribe version 2.1.1. Is this a known problem? Or is there any workarounds?

    Thanks in advance!

  • Hi Dorte,

    Currently you may experience an issue using the keyboard options on VideoScribe such as the arrow buttons and the multi-select options.

    This will effect all versions of VideoScribe.

    We have identified the issue and have fixed the issue.

    If you now restart VideoScribe you will have this facility restored.

    If you find you still have a problem with these options after restarting, please can you raise a support ticket and we can investigate your issue.

    Thank you for your patience.

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