I'm only a few minutes into creating my scribe and although I can add more images, the playback just stops before the whole thing is over, as though it has ended although there's more.
1 person has this question
S
Susan O'Connor
On
Mon, 17 Aug, 2015 at 3:53 PM
Well don't I feel silly...the pause defaults to 10 seconds and I just wasn't waiting long enough... :)
Daniel McCormack
On
Tue, 18 Aug, 2015 at 10:12 AM
Hey Susan, glad to hear you have this cleared up. Just let us know if you have any other questions and we will be happy to help!
C
Carrie Parker
On
Thu, 10 Sep, 2015 at 10:13 AM
Hi - I have 2 questions...
1) I can add to my scribe but when I try to play the whole piece - nothing happens
2) It keeps defaulting to 2% - how do I get it to save at +10%
thanks
Joe Clarke
On
Thu, 10 Sep, 2015 at 1:54 PM
Hi Carrie,
Sounds like we may need to look at this scribe.
If you have not already, please can you save a copy of it to your online/cloud directory.
Once you have done that, please raise a support ticket and let us know the name of the scribe with a description of the issue and we can investigate it for you.
C
Clear Rubin
On
Sat, 30 Dec, 2017 at 1:20 PM
Hi I just finish my scribe but when I tried to play it to check nothings show at all
M
Mike Metcalf
On
Sat, 30 Dec, 2017 at 4:39 PM
copy/paste:
If you have not already, please can you save a copy of it to your online/cloud directory.
Once you have done that, please raise a support ticket and let us know the name of the scribe with a description of the issue and we can investigate it for you.
I'm only a few minutes into creating my scribe and although I can add more images, the playback just stops before the whole thing is over, as though it has ended although there's more.
1 person has this question
Hey Susan, glad to hear you have this cleared up. Just let us know if you have any other questions and we will be happy to help!
Hi - I have 2 questions...
1) I can add to my scribe but when I try to play the whole piece - nothing happens
2) It keeps defaulting to 2% - how do I get it to save at +10%
thanks
Hi Carrie,
Sounds like we may need to look at this scribe.
If you have not already, please can you save a copy of it to your online/cloud directory.
Once you have done that, please raise a support ticket and let us know the name of the scribe with a description of the issue and we can investigate it for you.
Hi I just finish my scribe but when I tried to play it to check nothings show at all
If you have not already, please can you save a copy of it to your online/cloud directory.
Once you have done that, please raise a support ticket and let us know the name of the scribe with a description of the issue and we can investigate it for you.
-Mike (videoscribe user)