My Free Trial just expired, and a few days ago I was trying to download my scribes but it wouldn't work, so I just left it. I came back today, as I need my scribe for school today, and it said I couldn't access them.
Is there any way to access your scribes without getting a SPARKOL PRO account?
Here is a picture of the error comment.
The problem is that I couldn't download the scribe off the video scribe application, as I left it open for at least 5 hours, but it still wouldn't download.
Are there any ways to get my scribe off? I don't even need to edit it or change it.
If your free trial was still active, or if you were a member, we could try to figure out what is causing the problem with your scribe.
here's the link to Raise a Ticket with customer support.
I'm not sure what their policies are, but they may be able to help you.
Can I have an extra 24h I need to download my file for a school presentation! URGENTLY
Hi Scarlett- we can see you've raised a ticket, and will get back to you via the ticket