lost scribe file

  • Hi there -- I got a new computer at work and when I logged into my videoscribe account my work was gone. I have just one scribe I am trying to work on called How it Works. I can find the published file on my computer, but I can't find the unpublished file to still work on it in videoscribe.

  • 1) if you saved the scribe online,
    open videoscribe on the new computer,
    click the cloud icon to view online scribes and open the scribe

    However if you saved your scribe locally, installing videoscribe on a new computer will not automagically copy scribes to the new computer

    The two simplest ways to transfer a scribe from one computer to another:

    2) go back to your old computer,
    open videoscribe,
    open the scribe,
    save the scribe online instead of locally
    open the scribe from the cloud on your new computer

    OR
    3) go back to the old computer,
    open videoscribe,
    export the scribe as a .scribe file and email it to yourself
    save the file on your new computer and then import it into videoscribe

    Hope that helps,

     -Mike (videoscribe user)

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