Videoscribe videos inserted into a PowerPoint file used to play as part of the animation but no longer will and new files I have just created will not either.
I have inserted the videos as .MOV and as .WMV and the same thing happens. One of the old files, still prepared in PowerPoint 2013, has audio files, separate from the videos, that play OK but the video does not.
However, the videos do play in PowerPoint edit mode, just not in presentation mode.
I suspect this is a Microsoft issue possibly associated with an update but can't find any help via that route so I am hoping someone associated with Videoscribe has encountered it and knows what to do.
Creating inserts for PowerPoint presentations is my main reason for using Videoscribe.