Freeze trying to access library

  • The app would freeze every time I try to access the image library. I have to force quit. I tried a few things but to no avail. Does this happen to everyone?

  • no.

    but you can take a look at this article from the instant answers page: http://help.videoscribe.co/support/solutions/articles/1000033720-library-images-will-not-preview-or-load

    -Mike (videoscribe user)


     

  • Tried it and didn't work. The problem is as soon as I click on the library icon, the screen freezes and the apple spinning wheel begins. Then I have to force quit and restart, which then repeats the behavior.

  • re-read the part that says "Delete the Image Library" .
    You do it with videoscribe closed.

    -Mike (videoscribe user)

     

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