The voice over won't match anymore when I do modification of time
in the middle of the video.
I have to play the video from the begining to get a correct match all along ???
It's a 6 mn video (I'm at one minute and half, and it's so long)
I've upgrade the soft.
uninstall it, install it.
Return to the previous version.
Rename the file.
Change the mp3 several times.
if you have any thought ?
Thank you
1 person has this question
Matthew Cook
On
Mon, 10 Oct, 2016 at 1:37 PM
Please save a copy of the scribe to your online directory (cloud icon), let us know the name and we can take a look for you.
O
Olivier Masselot
On
Mon, 10 Oct, 2016 at 3:16 PM
done,
file name is T.L.C_BIS
Matthew Cook
On
Wed, 12 Oct, 2016 at 12:45 PM
Hi Olivier,
The voiceover would not play when I downloaded your scribe and I was unable to extract it from the scribe file either. Are you able to share the MP3 voiceover with us so that we can take a look. If you would prefer not to attach the MP3 on the public forum, please open a support ticket and attach it to that (if the file is larger than the 15MB attachment limit, please upload to a file sharing service and paste a download link into your response).
J
Jijo George
On
Mon, 15 Jun, 2020 at 7:54 AM
Same problem in my video right now. The problem with the previous animator has solved?
Hello
It's the first time that kind of problem occurs.
The voice over won't match anymore when I do modification of time
in the middle of the video.
I have to play the video from the begining to get a correct match all along ???
It's a 6 mn video (I'm at one minute and half, and it's so long)
I've upgrade the soft.
uninstall it, install it.
Return to the previous version.
Rename the file.
Change the mp3 several times.
if you have any thought ?
Thank you
1 person has this question
Please save a copy of the scribe to your online directory (cloud icon), let us know the name and we can take a look for you.
file name is T.L.C_BIS
Hi Olivier,
The voiceover would not play when I downloaded your scribe and I was unable to extract it from the scribe file either. Are you able to share the MP3 voiceover with us so that we can take a look. If you would prefer not to attach the MP3 on the public forum, please open a support ticket and attach it to that (if the file is larger than the 15MB attachment limit, please upload to a file sharing service and paste a download link into your response).
Same problem in my video right now. The problem with the previous animator has solved?