I have the scribe file saved in my account but when I try to access it, it gives me an error saying access denied.
What do I do? I need to send it to my prof for an assignment.
It seems as though there was an error during the save process and the file got corrupted when you saved it to your online directory. If you are able to, you will need to go back to the computer you created the scribe on originally and re-save the scribe to your online directory. It may be worth saving the scribe locally first, using the tick/checkmark icon, with a different name. Check that the save was successful by loading the scribe again from your cloud folder while still on the same computer.