Hi, i was using the free trial and i spent hours on making a video. When I went back to access the video it said my trial was over and i could not open the program. All the hours I spent on it is gone. Could you please temporarily let me access the program so I can get a hold of the video i spent hours on? If I don't get access to it, I could potentially fail my class.
Matthew Cook
On
Wed, 25 Jan, 2017 at 1:03 PM
Hi Steve,
I've converted your post into a support ticket and sent a reply. Please check your email for further information.
Hi, i was using the free trial and i spent hours on making a video. When I went back to access the video it said my trial was over and i could not open the program. All the hours I spent on it is gone. Could you please temporarily let me access the program so I can get a hold of the video i spent hours on? If I don't get access to it, I could potentially fail my class.
Hi Steve,
I've converted your post into a support ticket and sent a reply. Please check your email for further information.