Not Responding while trying to download as a video
Not Responding while trying to download as a video
H
Hari Kishore
On
Thu, 23 Mar, 2017 at 9:22 AM
It says its creating Video information and is stuck. I have only 7 SVG Images and 7 sentences in the total scribe. But it is not saving as WMV or AVI or any other video format. It is not responding.
Even tried restarting the system/creating different files - but I am not able to take an output.
Do you get any better luck if you try publishing as a MOV file? Have you tried sending the scribe to sho.co our remote video rendering and hosting service? You can send a scribe to sho.co for rendering from within VideoScribe by selecting 'Share video online' on the 'create a video' screen.
S
SUSHEEL KUMAR
On
Thu, 3 Jan, 2019 at 1:46 AM
while downloading the video or making my project it always showing not responding. pse tell the issue or resolve it.
Matthew Cook
On
Thu, 3 Jan, 2019 at 1:10 PM
Hi Susheel,
I have responded to your support ticket regarding this issue.
Z
Zeinab Aziz
On
Thu, 4 Jun, 2020 at 6:39 AM
I can't publish my scribe in any way also, the publishing in the cloud is not responding this is the link https://sho.co/1CWNY please help me solve my problem
Hayley Young
On
Thu, 4 Jun, 2020 at 9:29 AM
Admin
According to your link, the video is posted on sho.co
It says its creating Video information and is stuck. I have only 7 SVG Images and 7 sentences in the total scribe. But it is not saving as WMV or AVI or any other video format. It is not responding.
Even tried restarting the system/creating different files - but I am not able to take an output.
Please help!
1) save your project to the cloud folder and raise a ticket if you would like help from customer support
2) save your project as a .scribe file and attach it here if you would like help from videoscribe users
3) read the following thread for possible problems and solutions: TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)
-Mike (videoscribe user)
Do you get any better luck if you try publishing as a MOV file? Have you tried sending the scribe to sho.co our remote video rendering and hosting service? You can send a scribe to sho.co for rendering from within VideoScribe by selecting 'Share video online' on the 'create a video' screen.
while downloading the video or making my project it always showing not responding. pse tell the issue or resolve it.
Hi Susheel,
I have responded to your support ticket regarding this issue.
I can't publish my scribe in any way
also, the publishing in the cloud is not responding
this is the link https://sho.co/1CWNY
please help me solve my problem
According to your link, the video is posted on sho.co
If you need further support, raise a support ticket