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VideoScribe
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Community
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VideoScribe questions and answers
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Não consigo salvar na galeria do meu celular Hello! I would like to make a complaint I'm 3 days preparing a surprise video for my wedding ... and now I can not save the video in the gallery of my cell phone! I would like a solution!
1) Are you using videoscribe on your cellphone, or are you trying to transfer a video from your computer to your cellphone?
2) Are you seeing an error message? What it the exact error message?
3) Can you publish to youtube then download the video from youtube?
4) do you have a PRO subscription or just a free app?
5) If videoscribe is crashing when you try to publish a video, save your project to the cloud folder and Raise a ticket to tell customer support the name of it.
If the problem is something else, you may need to provide a better description of the problem, or a copy of the project file.
-Mike (videoscribe user)
The features of videoscribe ANYWHERE and Videoscribe NOW are listed here: http://help.videoscribe.co/support/solutions/articles/1000033687-compare-videoscribe-licence-features
I think that customer support will have to help you. You can click this link to: Raise a Ticket.
-Mike (videoscribe user)
Hi Alessy
You can't publish to YouTube directly from VideoScribe Anywhere. You can unlock rendering to your camera roll or you can buy render credits for sho.co.